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Returns and Refunds

 

We aim to ensure you receive the best quality product, suited to your unique needs.

If a part doesn't fit or you aren't completely satisfied with your purchase, the majority of our products are eligible for a full refund within 30 days of delivery. To be eligible for a refund, products must be unopened.

Refunds can be anticipated within four weeks of depositing your package to a return shipper. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return when we receive it (3 to 5 business days) and the time it takes your bank to process our refund requests (5 to 10 business days).

If you require a refund and return, please contact us for authorization. We will notify you via email once we have received and processed the returned item.

For any questions or concerns, call us toll-free at 1-800-983-2210. We can also be reached by email at info@lionparts.com.